Refund Policy

At Songsicle.com, we are dedicated to delivering a delightful experience with our custom songs. We understand that circumstances may arise where adjustments are needed. Please read our return and refund policy below:

Full Refund for Unfulfilled Orders
If your order has not yet been fulfilled, you are eligible for a full refund. To request a refund, please reach out to us at info@songsicle.com as soon as possible.
Revisions for Fulfilled Orders
For orders that have already been fulfilled, we offer up to two revisions to ensure you’re completely satisfied with your song. Here’s how it works:
- Revision Process: We’ll discuss with you what aspects of the song you’d like adjusted to create a version you’ll love.
- Timeframe: Each revision may take up to 7 days to be completed and delivered.
Damages and Issues
Upon receiving your song, if it is defective, incorrect, or if you encounter any issues, please contact us immediately. We will evaluate the problem and do our best to resolve it for you.
Exceptions / Non-returnable Items
Due to the customized nature of our songs, we cannot accept returns on completed orders, except in cases involving damages or incorrect items.
Refunds
If a refund is approved (for unfulfilled orders or other eligible cases), it will be processed back to your original payment method within 10 business days. Please keep in mind that your bank or credit card provider may take additional time to reflect the refund.
Contact Us
For any questions or concerns about returns, revisions, or refunds, please get in touch at info@songsicle.com.

Thank you for choosing Songsicle.com! We are committed to ensuring your satisfaction with our custom songs and look forward to creating something truly special for you.

GIVE THE GIFT OF A PERSONALIZED SONG AND MAKE MEMORIES LAST FOREVER!

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